Disputes & Support

At Recast, we do our best to keep things smooth and fair — but sometimes issues can happen. If they do, we're here to help.

• Problem with a Transaction?
  If something didn’t go as expected — like receiving an item that doesn’t match the description or a payment issue — you can start a dispute through your account.

• We’ll Step In
  Our support team will review the case, look at the details from both sides, and help find a fair solution.

• Stay Respectful
  During disputes, we ask both parties to communicate clearly and respectfully. This helps speed up the resolution process.

• Here When You Need Us
  Questions? Concerns? Our friendly support team is ready to help.

• Reach Out Anytime
  You can contact us via the [Help Center], chat, or email — we aim to respond as quickly as possible.

Recast is built on trust. If something doesn’t feel right, let us know — we’re here to back you up.