Technical issues
Edited
We work hard to keep Recast running smoothly — but if you run into a bug or something’s not working quite right, don’t worry. We’re here to help.
Common Issues
Trouble uploading photos
Buttons or pages not loading properly
Error messages during sign-up or checkout
App or site running slowly
What You Can Try
Refresh the page or restart the app
Clear your browser’s cache or update to the latest version
Try switching devices or browsers
If the issue continues, let us know!
Report a Technical Problem
Please reach out to our support team with:
A short description of the problem
A screenshot (if possible)
The device/browser you're using
We appreciate your feedback — it helps us improve the Recast experience for everyone!
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