Shipping Terms
Shipping & Delivery
How does shipping work on Recast?
When your item sells on Recast, we make shipping easy. You’ll receive a prepaid shipping label—just pack the item securely, attach the label, and drop it off at the selected carrier’s drop-off point.
Who pays for shipping?
The buyer pays for shipping at checkout. As a seller, you simply print the label and send the package—no extra cost for you.
Which carriers are available?
We offer a range of trusted carriers depending on your location and the buyer’s. You'll see available options during the shipping setup and receive a label ready to go.
How long do I have to ship the item?
You must ship the item within 5 business days of the sale. If you don’t ship in time, the order may be canceled automatically and the buyer refunded.
How can I track my shipment?
Every shipment comes with tracking. You and the buyer can follow the parcel’s journey in the My Orders section of the app, and we’ll send status updates as the item moves through the delivery process.
What if the item is lost or damaged in transit?
Shipments through Recast are tracked and include basic insurance. If something goes wrong, contact us—we’ll help you report the issue and assist with the claims process.
Can I meet the buyer in person instead of shipping?
Not yet—local pickup is not currently supported, but we're working on it and plan to introduce it soon. For now, all items must be shipped using the prepaid label provided by Recast.How does shipping and delivery work?
Recast makes shipping smooth and stress-free — for both buyers and sellers.
With integrated shipping tools, everything from labels to tracking is handled right in the app or on the website.
🚚 For Sellers:
Choose your shipping option
When creating a listing, select how you want to ship your item — Recast provides flexible options.Download your shipping label
As soon as your item is sold, you'll receive a ready-to-print shipping label directly in your Recast account.Pack and send
Securely package the gear and drop it off at the designated location — no need to manage shipping manually.Automatic tracking
Buyers are notified and can follow the shipment as it moves.
📦 For Buyers:
See shipping costs upfront
All listings show the total cost with shipping included before checkout.Track your order
Once shipped, you can follow the package from seller to doorstep — right in the app.Receive with confidence
Every purchase is protected by Recast until your gear arrives and is confirmed.
✅ Why it works:
Shipping labels are generated automatically
No trips to shipping websites
Full tracking for both parties
Backed by Recast Protection